Refund & Returns

Policy

Thank you for choosing Asha’s Cupcakes. We take great pride in our products and aim for your complete satisfaction. Please read our refund and returns policy carefully.

  1. Freshness Guarantee: All our cupcakes are made fresh to order. We ensure they are packaged properly to maintain quality during delivery or collection.
  1. Returns: Due to the perishable nature of our products, we do not accept returns and they are non-refundable. However, your satisfaction is important to us and we will work with you to resolve any issues.
  1. Cancellation Policy: If you wish to cancel your order, please do so at least 48 hours before the scheduled pickup or delivery time for a full refund. Cancellations made less than 48 hours in advance may be subject to a partial refund, depending on the circumstances.
  1. Contact Us: For any questions, concerns, or to report an issue with your order, please reach out to us at:
Asha’s Cupcakes
Email: info@ashascupcakes.com
Phone No: 07531160669
  1. Changes to Policy: We reserve the right to update our refund and returns policy at any time. Please review our policy periodically for any changes.

 

We appreciate your understanding and look forward to serving you delicious cupcakes!

OUR NEXT EVENT

The Spring Sale

DATE: Sunday 8th June 2025

TIME: 11:00 am – 5:00 pm

WHERE: Pinner hill Golf Club
Southview Road
HA5 3YA